Returns & Exchanges

Returns

We accept returns for necklaces, earrings and bracelets sold from our inventory within 2 weeks of delivery for exchange, store credit or refund only provided you have a sales or gift receipt. A 20% re-stocking fee may apply. Rings and special orders are final sales cannot be exchanged or returned. Items must be returned in their original condition, in their original packaging, shipped via UPS and insured for their full value. Prior authorization is required on all exchanges and refunds and may be obtained by emailing us at sales@marioncage.com. Please note that original shipping charges are non-refundable.  Please allow 14-21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.

 

International Returns

International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Please ship your return to the address below:
Marion Cage/ Returns
3807 Magazine Street
New Orleans, LA 70115

 

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.