Privacy:

At Marion Cage, your privacy is very important to us. 

We appreciate our customers and understand the value of protecting your personal information.

We use your name, e-mail address, phone number, mailing address and credit card information to process your orders and/or notify you if there are any questions regarding your order.

We will not sell or share your personal information ever.

Secure Payment:

We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity to ensure secure transactions for our customers.

If you still feel your online transaction is not secure we will be happy to assist you with your purchase over the phone at 504 891 8848.

Shipping:

We ship via UPS ground unless expedited shipping is requested.  Most items will ship within 5-7 days from the time you placed your order.

We will contact you if there is a delay in shipping.

Damage claims on shipped items must be made within 48 hours of your package's arrival.

Please inspect your purchases immediately upon receipt, as no damage claims will be allowed after 48 hours.

Please call 504 891 8848 for a return authorization.

Unauthorized returns will not be accepted.

All special orders and sale merchandise are considered final and non-refundable.

Returns:

We accept returns for a full refund 7 days from the date of purchase and up to 30 days from the date of purchase for store credit or exchange.

Shipping costs are non-refundable and all costs for return shipments are the responsibility of the customer.

The item must be returned in an unused condition and in the original packaging.

It must be well packed and insured for the full purchase amount.

Damage claims on shipped items must be made within 48 hours of your package's arrival.

Please inspect your purchases immediately upon receipt, as no damage claims will be allowed after 48 hours.

Please call 504 891 8848 for a return authorization.

Unauthorized returns will not be accepted.

All special orders and sale merchandise are considered final and non-refundable.

International Orders:

To place orders that will ship internationally, please contact our customer service department at 504-891-8848 or sales@marioncage.com.

Please keep in mind that we only accept US currency and that you will be responsible for any taxes / duties incurred by destination country.

All international orders are final sale and cannot be returned for credit.

Trade: 

If you would like to offer Marion Cage jewelry and objects in your store, click on the e-mail link below to send a message.

Please describe your store, including your average price point and the kind of merchandise you specialize in, and be sure to include your address.

We'll reply promptly with an information letter and our current line sheets.

Email: sales@marioncage.com